Privacy Policy

This statement is directed at all visitors to our website, customers, partners and applicants and becomes important whenever we receive information about you. It does not matter whether a contract exists between us. In any case, this statement should make it transparent for you how we handle data.

1. Responsible authority

The company named on our website under “Legal” is responsible in the legal sense for the subject of data. You can contact the management mentioned there or our data protection officer:

Lawyer Maximilian Conrad
Raabestr. 1
10405 Berlin

A data protection officer is not bound by management instructions. You can also contact him by email: privacypolicy@crispycontent.de.

2. Purpose of storage

On our website you can enter personal data via a contact form. When you use the contact form, we collect and store the data you enter in the input mask (e.g. last name, first name, e-mail address).

When you create a user account with us or enter into a contract with us as a customer, we create a customer account in our system. This contains the master data you have entered, your order data and, if applicable, your billing data (“customer data”). We store and process this data, otherwise we would not be able to fulfil the contract with you.

Your computer transmits your IP address to us when you use our websites and, depending on the type of use and the settings of your computer, we store small text files on your hard disk (“cookies”). We create these files to make our website work better for you. It’s a kind of short-term memory of your browser.

We also create text files on our system that may contain the following information about you: Browser type and browser version, operating system used, the URL of the website from which you came, the name of your computer and the time (“log files”). The log files cannot be assigned to specific persons. We do not combine this data with cookies or IP addresses. However, we reserve the right to subsequently evaluate this data in individual cases if we have concrete indications of illegal use. The log files help us to understand on what kind of computers our websites have to work and when especially many (or few) people use our websites. In this way, the website structure, servers and database systems can be adjusted to it.

3. Passing on the data to third parties

We do not process your data completely ourselves but use programs and services from other companies (“tools”). We will change the tools used from time to time if it seems reasonable to us for legal, technical or economic reasons.

We currently use the following tools for the administration and provision of data (especially IP addresses, cookies and log files):

  1. Google Analytics (visitor measurement on the website)
  2. ALL-INKL.COM (website operation, server space)
  3. Leadpages (provision of information offers)
  4. Datev (administration of master data, accounting)
  5. HubSpot Sales (administration of customer data)
  6. Google G Suite (server space, contact details, emails)
  7. Drip (contact information, emails to large groups)
  8. Skype (communication within the company)
  9. Quip (communication within the company)
  10. Nfon (internal and external calls)
  11. Strato Hidrive (server space)
  12. Trello (Project Management)
  13. Dropbox (server space)
  14. Evernote (communication and server space)
  15. Facebook (social media communication)
  16. LinkedIn (social media communication)
  17. XING (social media communication)
  18. Twitter (social media communication)
  19. Google+1 (social media communication)
  20. Smarter Queue (social media communication)

 

If you do not agree to the use of these tools, we may no longer be able to fulfill existing contracts between us or may have to switch to solutions that are less convenient for you.

The data will not be passed on to providers or storage locations in countries outside the European Union.

4. Deletion periods

We keep your data until the completion of the order or until the legal retention periods have expired. These result primarily from § 257 HGB, where the storage of business documents is regulated.

5. Information

You have the legal right to request information about the data stored by us at any time. If, despite our efforts to keep your data correct and up-to-date, incorrect information about you is stored, we will correct it as quickly as possible at your request. If processing is based on your consent, you can revoke it at any time in the future.

6. Supervisory authority

If you have the feeling that we are not fulfilling our information obligations to you, you have the right to complain to a supervisory authority (for example the data protection officer of a federal state in Germany).

7. Voluntariness

You are not obliged to transmit your data to us. You can therefore refuse to store your IP address. For the conclusion and execution of contracts between you and us, however, the processing of your data to the extent described above is necessary. If you revoke your consent to data processing, our service to you becomes impossible without you being released from your obligation to perform. (For this reason, you cannot revoke the storage of your customer data in the above-mentioned management systems until the end of the contractual relationship).

8. Change of purpose

If we intend to process your data for a purpose other than that for which you have given it to us, we will provide you with specific information about this other purpose and the reason for our intention prior to such further processing. You can revoke your consent for further processing at any time.

Privacy Policy for Facebook

With these data protection regulations Crispy Content GmbH, Warschauer Straße 58a, 10243 Berlin, Germany (hereinafter: CRISPY CONTENT) would like to inform you how your personal data are processed via this fan page and who has access to the data you have provided.

As the operator of this fanpage, Crispy Content is also responsible in terms of data protection law. This means that Crispy Content must also guarantee that your data is processed legally via this fan page and that you can also exercise your rights regarding your data vis-à-vis CRISPY CONTENT.

Information about you may be collected through cookies on the fan page, whether you have a Facebook account or not. Cookies are data packets that mark the user’s computer, smartphones and other terminal devices with a specific identification. They are regularly stored on the user’s device when he or she visits a Facebook page, including this fan page. Facebook alone decides on the use of these cookies. CRISPY CONTENT has no influence on this. The legal basis for setting cookies is your consent, which you give by using the Facebook web pages.

Cookies are primarily used to display personalized advertising to visitors to the Facebook web pages, including a fan page. This is done by showing the user on Facebook (i.e. also on the fan page) ads from Facebook advertising partners whose websites the user has previously visited. Cookies also allow Facebook and CRISPY CONTENT to compile statistics on the use of a fan page so that Facebook and CRISPY CONTENT can track the use of a fan page.

The collection of your data by cookies in the context of the use of the fan page is neither legally nor contractually prescribed. This is also not necessary for the conclusion of a contract. There is therefore no obligation to transmit your data to Facebook. However, the non-transmission of your data (e.g. by blocking cookies) means that we are unable to offer you the fan page or only to a limited extent.

Your data may be transferred to Facebook Inc. in the USA via cookies. Facebook is certified for the EU-US Privacy Shield, i.e. Facebook must comply with a data protection standard towards users in Europe that has been found by the European Commission to be comparable to the European standard. Facebook may also use cookies from third parties. These are listed at https://www.facebook.com/policies/cookies/ Their cookie guidelines are derived from their respective websites.

CRISPY CONTENT will not share your personal data with third parties.

Information in the form of a copy of the personal data and the associated information,
Provision in a structured and machine-readable format,
in the event of their inaccuracy, their correction,
in particular in the event of revocation of your consent or the fulfilment of its purpose, the deletion and
in certain cases, require the restriction of their processing, and
to the use of your data for direct marketing purposes at any time.

You can revoke your consent to the storage, processing and use of your data by cookies in the context of the use of the fan page at any time with effect for the future. In this case, the processing up to the revocation remains legal.

If you believe that the processing of personal data by CRISPY CONTENT does not comply with the legal requirements, you can file a complaint with the competent supervisory authority.

For more details about Facebook’s use of cookies, please see Facebook’s Data Policy (https://www.facebook.com/privacy/explanation) and Cookie Policy (https://www.facebook.com/policies/cookies/). You can also download your own Facebook data directly from Facebook (download the so-called “extended archive” in your account settings).

If you have any questions, please do not hesitate to contact our data protection officer:

Lawyer Maximilian Conrad
Raabestr. 1
10405 Berlin

 

End of the privacy policy